Janet's Handbook, the 27th Edition, is revised each year as a resource for Quality Professionals and for those preparing for CPHQ Certification.

Janet Brown, BA, BSN, RN, CPHQ, FNAHQ, was active in the Healthcare Quality field for 34 years as a consultant and nationally known educator.


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Attend a Workshop


Workshops hosted by JBQS and CAHQ are available twice per year in Southern California in May and October.

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About the Handbook

The 27th Edition of Janet’s Handbook was released in 2013 and is revised annually to provide the more current information available for those seeking a comprehensive look at the field of healthcare quality/or preparing for CPHQ Certification.


Educating healthcare professionals worldwide.