Janet's Handbook, the new and revised 28th Edition, was just released in November 2014. The Editor is Dr. Susan Mellott. Janet's Handbook is available and shipping now. This resource is for Quality Professionals and for those preparing for the CPHQ Certification Exam.

About the Author

Janet Brown, BA, BSN, RN, CPHQ, FNAHQ, was active in the Healthcare Quality field for 34 years as a consultant, author, and nationally known educator. She was passioniate and dedicated to Healthcare Quality.


We care about you and are available to help with questions about Janet's Handbook. Please email Josh Ivy at josh@jbqs.com and he will be happy to repsond to your inquiry.

About the Editor


Dr. Susan Mellott, PhD, RN, CPHQ, FNAHQ is the current Editor of the Janet A. Brown Healthcare Quality Handbook. Susan brings excellent experience and knowledge as a Consultant and Educator in the field of Healthcare Quality.



Attend a Workshop


Workshops hosted by JBQS and CAHQ are available twice per year in Southern California in May and October.

For Workshop Registration, visit these links:

May workshop: http://www.cahq.org/events/healthcare-quality-overview-and-certification-workshops-may/?ri=0 

October workshop: http://www.cahq.org/events/healthcare-quality-overview-and-certification-workshops-october/?ri=0


About the Handbook

The 28th Edition of Janet’s Handbook was released in November of 2014 and is revised annually to provide the more current information available for those seeking a comprehensive look at the field of healthcare quality/or preparing for CPHQ Certification.


Educating healthcare professionals worldwide.