Janet's Handbook, the new 28th Edition has been updated and revised for 2015. Dr. Susan Mellott is the current Editor. Our Handbook is a resource for Quality Professionals and is also intended for those preparing for the CPHQ Certification Exam. The 28th Edition is updated and current for the 2015 Content Outline for the CPHQ Exam.

About the Author

Janet Brown, BA, BSN, RN, CPHQ, FNAHQ, was active in the Healthcare Quality field for 34 years as a consultant, author, and nationally known educator. She was passioniate and dedicated to Healthcare Quality.


We care about you and are available to help with questions about Janet's Handbook. Please email Josh Ivy at josh@jbqs.com and he will be happy to repsond to your inquiry.

About the Editor


Dr. Susan Mellott, PhD, RN, CPHQ, FNAHQ is the current Editor of the Janet A. Brown Healthcare Quality Handbook. Susan brings excellent experience and knowledge as a Consultant and Educator in the field of Healthcare Quality.



Attend a Workshop


Workshops hosted by JBQS and CAHQ are available twice per year in Southern California in May and October. These Workshops are instructed by Dr. Susan Mellott. 

For Workshop Registration, visit these links:

May workshop: http://www.cahq.org/events/healthcare-quality-overview-and-certification-workshops-may/?ri=0 

October workshop: http://www.cahq.org/events/healthcare-quality-overview-and-certification-workshops-october/?ri=0


About the Handbook

The 28th Edition of Janet’s Handbook has been updated and revised for 2015. This resource is revised annually to provide the most current information available for those seeking a comprehensive look at the field of healthcare quality or preparing for CPHQ Certification.


Educating healthcare professionals worldwide.